Your privacy is important to us.
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Swift Co Pty Ltd (ACN 669 355 677) trading as 'Notary Perth' (“we”, “us” or “our”) is committed to ensuring your information is secure and handled appropriately and in line with this policy. This privacy policy describes how we collect, use, disclose and process your data and ensure it is kept private and secure.

This policy covers your use of the Notary Perth website, products, and services as well as our client service features, including email, telephone calls, chats and appointments. By accessing or using the Notary Perth website and the products and services available to you, you agree to this Privacy Policy.

This Privacy Policy is incorporated into our Terms of Use and governs your use of Notary Perth's services. If you have any questions about this policy or any other aspect of Notary Perth's policies and services, please contact us at support@notaryperth.com.au

Personal Information
Personal information is information or an opinion that reasonably identifies an individual (“Personal Information”). Personal Information held by us may include your:
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- name and date of birth;
- identity documents
- residential and postal addresses, phone number and email addresses;
- payment and billing information for agreed billing purposes;
- your computer and connection information; and
- any information that you may otherwise share with us.

When we collect data
We collect Personal Information from you when you submit it into our consultation booking system and streamlined forms. We may also collect additional Personal Information when you interact with our client service via chat, telephone, email or appointments. We collect and manage computer and connection information, including IP addresses, as part of providing our services and for security purposes. We also use “cookies” to personalise your online experience.

Storage and security of your personal information
We are committed to maintaining the confidentiality of the information that you provide us and we will take all reasonable precautions to protect your Personal Information from unauthorised use or alteration. If we suspect that a data breach has occurred, we will assess the breach and where required by law, we will notify the Office of the Australian Information Commissioner and affected individuals in accordance with our legal requirements.

The transmission of information via the internet is not completely secure. While we do our best to protect your Personal Information by encrypting your stored data to the highest standard (the same standard used by financial institutions), we cannot guarantee its security. You provide your Personal Information to us at your own risk and we are not responsible for any unauthorised access to, and disclosure of, your Personal Information.

Service provider
We may employ third party companies and individuals to facilitate our service, to provide the service on our behalf, to perform service-related services or to assist us in analysing how our service is used.

These third parties may have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. This policy only covers the use and disclosure of information we collect from you. The use of your Personal Information by any third party is governed by their privacy policies and is not within our control.

Compliance with laws
We may disclose your Personal Information where required to do so by law or subpoena.

Access to your personal information
Personal information is information or an opinion that reasonably identifies an individual (“Personal Information”). Personal Information held by us may include your:
- name and date of birth;
- identity documents
- residential and postal addresses, phone number and email addresses;
- payment and billing information for agreed billing purposes;
- your computer and connection information; and
- any information that you may otherwise share with us.

Changes to our Privacy Policy
From time to time, it may be necessary for us to update our Privacy Policy. We may notify you of any changes by posting an updated version of our Privacy Policy here on our website at www.notaryperth.com.au

If you require any further information about the Privacy Act and the Australian Privacy Principles, you can visit the Office of the Australian Information Commissioner’s website.

Last updated: 7 January 2026

COLLECTION NOTICE (IDENTITY DOCUMENT VERIFICATION)
‍This notice explains how Swift Co Pty Ltd (ABN 33 669 355 677) (we, us, our) will collect, use, disclose and store your personal information to verify your identity document(s). We will only do this with your express consent.

We are bound by the Privacy Act 1988 (Cth) (including the Australian PrivacyPrinciples (APPs)) and the Identity Verification Services Act 2023 (Cth) (IVS Act). We handle personal information in accordance with our obligations under these laws. If you have specific needs or require this notice in an alternative format, or if you need assistance due to special circumstances, please contact us.

‍Why is your personal information being collected?
‍We collect your personal information to verify your identity so we can provide our products, services and offerings, including: Notary Public services
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‍How will we collect and handle your personal information?We may collect your personal information through our website, booking platforms, email and telephone calls.Where you consent to identity verification, the information you provide will be checked against official records held by the government agency responsible for issuing the identity document (the document issuer), using a government-run identity verification system.That system will provide us with an outcome indicating whether the information you provided matches the records held by the document issuer. We do store copies of your identity documents after the verification check is completed. This information will be retained indefinitely.

‍How is your personal information handled within the identity verification process?A government-run identity verification system facilitates secure information transfer between us and the relevant document issuer for the purpose of confirming whether your details match official records. The relevant government department may engage third-party service providers to operate and maintain components of this identity verification system. Those providers are required to comply with applicable privacy and security. requirements so that any use or disclosure of personal information is limited to defined purposes, including:
(a) for the purposes of performing services under their contract with the government department; and
(b) to comply with any lawful request made under applicable privacy legislation. The relevant government department is authorised to operate identity verification services for the purpose of verifying individuals’ identities under the IVSAct.

For more information about how the relevant government department handles personal information in connection with identity verification services, please refer to the department’s published privacy information about identity verification services.

‍How will the document issuer handle your personal information?
‍If you choose to proceed, your personal information will be shared (via the government identity verification system) with the government agency that issued your identity document so the agency can compare it against their official records. These agencies already hold your personal information as part of their official records, and handle that information in line with their own privacy policies and legal obligations.

‍What happens if you don’t provide your personal information?
‍You do not have to agree to verify your identity documents through an electronic identity verification process. However, if you do not provide the personal information we require to verify your identity, we may not be able to provide you with the services.

‍Other disclosures
‍Where necessary, we may disclose your personal information to third parties, including: categories of intermediary service providers involved in the identity verification process who may receive your identification information to make or receive a verification request, such as:   
service providers that connect us to the government identity verification system;      
and  identity service providers;  
law enforcement agencies
in certain circumstances where we are authorised or required to do so.

‍Government Verification Assistance Service
‍In some circumstances, we may require additional support to complete identity verification. Where this occurs, the relevant government department may collect and handle your personal information for the purpose of assisting with verifying your identity document(s), including by sharing information with the relevant document issuer where necessary.This type of collection and disclosure may be authorised under applicable privacy laws and the IVS Act.

Where the identity document(s) being verified include information about other individuals(for example, a Medicare card covering multiple people), it is assumed that you have notified those individuals and obtained their consent to disclose their information for identity verification purposes. Any personal information of other individuals will otherwise be managed in the same way as your personal information. There maybe circumstances where personal information is disclosed overseas (for example, to recipients located in New Zealand) where verification support is requested by New Zealand government agencies or private organisations.If you do not provide your personal information where verification support is required, the government department may be unable to assist in verifying your identity document(s).

Further information
More information about how we handle your personal information is set out in our Privacy Policy, which appears above. Our Privacy Policy outlines how you can access and seek correction of the personal information that we hold about you. It also includes information about how to make a complaint about a breach of the APPs (or a registered APP code), and how we will deal with such a complaint.

Our Contact Details
If you have any questions regarding this policy or a complaint about how we handle your information, you can contact us by email, telephone or post:
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‍Email: support@notaryperth.com.au
Phone: 0460 424 220
Address: Swift Co Pty Ltd, Ground Floor, Shop 2/105 St Georges Terrace Perth WA 6000

Privacy Complaints
You can always lodge a Privacy Complaint with the Office of the Australian Information Commissioner (OAIC). The OAIC is the independent national regulator for privacy in Australia.

Please kindly follow this link for information on lodging a privacy complaint with the Office of the Australian Information Commissioner (OAIC) or by visiting the OAIC homepage.  
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Office of the Australian Information Commissioner Contact Details 
Please kindly follow this link for contact details of the Office of the Australian Information Commissioner.